First Salah Support

Need help? Email izzatissa@mercazul.com and we'll reply as soon as we can. First Salah is published by Izzat Issa.

How do I cancel or manage my subscription?

Apple manages subscriptions. On iPhone or iPad, open Settings, tap your name, then tap Subscriptions. You can also choose Manage subscription in the app's Settings.

What does the subscription cost?

It starts with a 3-day free trial, then costs $4.99 a month. Prices can vary by country, and the App Store shows yours before you confirm. It renews automatically unless you cancel at least 24 hours before the current period ends. Prayer times, the qibla and Quran reading stay free.

How do I get a refund?

Apple handles refunds. Request one at https://reportaproblem.apple.com.

How do I restore my subscription on a new device?

Sign in with the same Apple Account, open the subscription screen in the app, and tap Restore Subscription.

Can I share my subscription with my family?

Yes. With Family Sharing, up to five family members can use your subscription. They just open the app on their own device.

My prayer times look wrong. What should I check?

Open Settings in the app and check your location, calculation method and Asr setting.

A recitation won't download. What should I do?

Check your connection, then try again from Reciter downloads in the app's Settings.

Does the app teach every school of thought?

The app is a learning aid and doesn't replace a qualified teacher. Practice differs between schools, so follow what you've been taught, or ask someone you trust.